Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont

Gabriele Santoro

doi:doi:10.11648/j.jim.s.2015040101.13

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Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont

Gabriele Santoro

Published in Journal of Investment and Management (Volume 4, Issue 1-1)

Received: 15 December 2014 Accepted: 16 December 2014 Published: 27 December 2014

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Abstract

The hotel industry is a key sector in the tourism industry because it is essential for the supplying of all other tourism services and it is the first service demanded by tourists who reach the destination. To assess hotel’s performance appears a hard task, because of the presence of many factors to consider, economic but also less tangible. The aim of the research is to verify the correlation between performance and its determinants in the context of the Piedmont hotel industry, through valuating a sample of 112 hotels of Piedmont. More in particular, the study in vestigates whether variables as stars rating, dimension and added services provided are correlated to performance, measured by Rev Par (revenue per available room), a performance metric typical of the hotel industry. To reach these goals, the research starts with a literature review, on hotel industry in general and on performance evaluation methods more used in hotel industry. Subsequently, it will be explained the methodology and the assumptions. Finally, it will be provided results discussed on a managerial perspective, useless for management to improve quality and performance.

Published in	Journal of Investment and Management (Volume 4, Issue 1-1) This article belongs to the Special Issue Attractiveness and Governance of Tourist Destinations
DOI	10.11648/j.jim.s.2015040101.13
Page(s)	17-22
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2014. Published by Science Publishing Group

Keywords

Tourism, Hotels, Performance, Strategy, Piedmont

References

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APA Style

Gabriele Santoro. (2014). Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont. Journal of Investment and Management, 4(1-1), 17-22. https://doi.org/10.11648/j.jim.s.2015040101.13

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ACS Style

Gabriele Santoro. Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont. J. Invest. Manag. 2014, 4(1-1), 17-22. doi: 10.11648/j.jim.s.2015040101.13

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AMA Style

Gabriele Santoro. Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont. J Invest Manag. 2014;4(1-1):17-22. doi: 10.11648/j.jim.s.2015040101.13

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@article{10.11648/j.jim.s.2015040101.13,
  author = {Gabriele Santoro},
  title = {Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont},
  journal = {Journal of Investment and Management},
  volume = {4},
  number = {1-1},
  pages = {17-22},
  doi = {10.11648/j.jim.s.2015040101.13},
  url = {https://doi.org/10.11648/j.jim.s.2015040101.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jim.s.2015040101.13},
  abstract = {The hotel industry is a key sector in the tourism industry because it is essential for the supplying of all other tourism services and it is the first service demanded by tourists who reach the destination. To assess hotel’s performance appears a hard task, because of the presence of many factors to consider, economic but also less tangible. The aim of the research is to verify the correlation between performance and its determinants in the context of the Piedmont hotel industry, through valuating a sample of 112 hotels of Piedmont. More in particular, the study in vestigates whether variables as stars rating, dimension and added services provided are correlated to performance, measured by Rev Par (revenue per available room), a performance metric typical of the hotel industry. To reach these goals, the research starts with a literature review, on hotel industry in general and on performance evaluation methods more used in hotel industry. Subsequently, it will be explained the methodology and the assumptions. Finally, it will be provided results discussed on a managerial perspective, useless for management to improve quality and performance.},
 year = {2014}
}

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TY  - JOUR
T1  - Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont
AU  - Gabriele Santoro
Y1  - 2014/12/27
PY  - 2014
N1  - https://doi.org/10.11648/j.jim.s.2015040101.13
DO  - 10.11648/j.jim.s.2015040101.13
T2  - Journal of Investment and Management
JF  - Journal of Investment and Management
JO  - Journal of Investment and Management
SP  - 17
EP  - 22
PB  - Science Publishing Group
SN  - 2328-7721
UR  - https://doi.org/10.11648/j.jim.s.2015040101.13
AB  - The hotel industry is a key sector in the tourism industry because it is essential for the supplying of all other tourism services and it is the first service demanded by tourists who reach the destination. To assess hotel’s performance appears a hard task, because of the presence of many factors to consider, economic but also less tangible. The aim of the research is to verify the correlation between performance and its determinants in the context of the Piedmont hotel industry, through valuating a sample of 112 hotels of Piedmont. More in particular, the study in vestigates whether variables as stars rating, dimension and added services provided are correlated to performance, measured by Rev Par (revenue per available room), a performance metric typical of the hotel industry. To reach these goals, the research starts with a literature review, on hotel industry in general and on performance evaluation methods more used in hotel industry. Subsequently, it will be explained the methodology and the assumptions. Finally, it will be provided results discussed on a managerial perspective, useless for management to improve quality and performance.
VL  - 4
IS  - 1-1
ER  -

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Author Information

Gabriele Santoro

Department of Management, University of Turin, Turin, Italy

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APA Style

Gabriele Santoro. (2014). Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont. Journal of Investment and Management, 4(1-1), 17-22. https://doi.org/10.11648/j.jim.s.2015040101.13

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ACS Style

Gabriele Santoro. Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont. J. Invest. Manag. 2014, 4(1-1), 17-22. doi: 10.11648/j.jim.s.2015040101.13

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AMA Style

Gabriele Santoro. Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont. J Invest Manag. 2014;4(1-1):17-22. doi: 10.11648/j.jim.s.2015040101.13

Copy | Download

@article{10.11648/j.jim.s.2015040101.13,
  author = {Gabriele Santoro},
  title = {Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont},
  journal = {Journal of Investment and Management},
  volume = {4},
  number = {1-1},
  pages = {17-22},
  doi = {10.11648/j.jim.s.2015040101.13},
  url = {https://doi.org/10.11648/j.jim.s.2015040101.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jim.s.2015040101.13},
  abstract = {The hotel industry is a key sector in the tourism industry because it is essential for the supplying of all other tourism services and it is the first service demanded by tourists who reach the destination. To assess hotel’s performance appears a hard task, because of the presence of many factors to consider, economic but also less tangible. The aim of the research is to verify the correlation between performance and its determinants in the context of the Piedmont hotel industry, through valuating a sample of 112 hotels of Piedmont. More in particular, the study in vestigates whether variables as stars rating, dimension and added services provided are correlated to performance, measured by Rev Par (revenue per available room), a performance metric typical of the hotel industry. To reach these goals, the research starts with a literature review, on hotel industry in general and on performance evaluation methods more used in hotel industry. Subsequently, it will be explained the methodology and the assumptions. Finally, it will be provided results discussed on a managerial perspective, useless for management to improve quality and performance.},
 year = {2014}
}

Copy | Download

TY  - JOUR
T1  - Evaluating Performance in the Hotel Industry: An Empirical Analysis of Piedmont
AU  - Gabriele Santoro
Y1  - 2014/12/27
PY  - 2014
N1  - https://doi.org/10.11648/j.jim.s.2015040101.13
DO  - 10.11648/j.jim.s.2015040101.13
T2  - Journal of Investment and Management
JF  - Journal of Investment and Management
JO  - Journal of Investment and Management
SP  - 17
EP  - 22
PB  - Science Publishing Group
SN  - 2328-7721
UR  - https://doi.org/10.11648/j.jim.s.2015040101.13
AB  - The hotel industry is a key sector in the tourism industry because it is essential for the supplying of all other tourism services and it is the first service demanded by tourists who reach the destination. To assess hotel’s performance appears a hard task, because of the presence of many factors to consider, economic but also less tangible. The aim of the research is to verify the correlation between performance and its determinants in the context of the Piedmont hotel industry, through valuating a sample of 112 hotels of Piedmont. More in particular, the study in vestigates whether variables as stars rating, dimension and added services provided are correlated to performance, measured by Rev Par (revenue per available room), a performance metric typical of the hotel industry. To reach these goals, the research starts with a literature review, on hotel industry in general and on performance evaluation methods more used in hotel industry. Subsequently, it will be explained the methodology and the assumptions. Finally, it will be provided results discussed on a managerial perspective, useless for management to improve quality and performance.
VL  - 4
IS  - 1-1
ER  -

Copy | Download