Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production

Jenni Toivanen; Harri Eskelinen; Paul Kah; Jukka Martikainen

doi:doi:10.11648/j.ijmea.20160402.12

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Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production

Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen

Published in International Journal of Mechanical Engineering and Applications (Volume 4, Issue 2)

Received: 5 February 2016 Accepted: 16 February 2016 Published: 9 March 2016

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Abstract

Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.

Published in	International Journal of Mechanical Engineering and Applications (Volume 4, Issue 2)
DOI	10.11648/j.ijmea.20160402.12
Page(s)	43-49
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2016. Published by Science Publishing Group

Keywords

Welding Production, Welding Suppliers, Complaints, Welding Quality, Productivity Improvement, Empirical Study

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APA Style

Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen. (2016). Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. International Journal of Mechanical Engineering and Applications, 4(2), 43-49. https://doi.org/10.11648/j.ijmea.20160402.12

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ACS Style

Jenni Toivanen; Harri Eskelinen; Paul Kah; Jukka Martikainen. Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. Int. J. Mech. Eng. Appl. 2016, 4(2), 43-49. doi: 10.11648/j.ijmea.20160402.12

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AMA Style

Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen. Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. Int J Mech Eng Appl. 2016;4(2):43-49. doi: 10.11648/j.ijmea.20160402.12

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@article{10.11648/j.ijmea.20160402.12,
  author = {Jenni Toivanen and Harri Eskelinen and Paul Kah and Jukka Martikainen},
  title = {Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production},
  journal = {International Journal of Mechanical Engineering and Applications},
  volume = {4},
  number = {2},
  pages = {43-49},
  doi = {10.11648/j.ijmea.20160402.12},
  url = {https://doi.org/10.11648/j.ijmea.20160402.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmea.20160402.12},
  abstract = {Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.},
 year = {2016}
}

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TY  - JOUR
T1  - Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production
AU  - Jenni Toivanen
AU  - Harri Eskelinen
AU  - Paul Kah
AU  - Jukka Martikainen
Y1  - 2016/03/09
PY  - 2016
N1  - https://doi.org/10.11648/j.ijmea.20160402.12
DO  - 10.11648/j.ijmea.20160402.12
T2  - International Journal of Mechanical Engineering and Applications
JF  - International Journal of Mechanical Engineering and Applications
JO  - International Journal of Mechanical Engineering and Applications
SP  - 43
EP  - 49
PB  - Science Publishing Group
SN  - 2330-0248
UR  - https://doi.org/10.11648/j.ijmea.20160402.12
AB  - Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.
VL  - 4
IS  - 2
ER  -

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Author Information

Jenni Toivanen

Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland
Harri Eskelinen

Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland
Paul Kah

Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland
Jukka Martikainen

Mechanical Engineering, Lappeenranta University of Technology, Lappeenranta, Finland

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Plain Text BibTeX RIS

APA Style

Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen. (2016). Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. International Journal of Mechanical Engineering and Applications, 4(2), 43-49. https://doi.org/10.11648/j.ijmea.20160402.12

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ACS Style

Jenni Toivanen; Harri Eskelinen; Paul Kah; Jukka Martikainen. Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. Int. J. Mech. Eng. Appl. 2016, 4(2), 43-49. doi: 10.11648/j.ijmea.20160402.12

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AMA Style

Jenni Toivanen, Harri Eskelinen, Paul Kah, Jukka Martikainen. Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production. Int J Mech Eng Appl. 2016;4(2):43-49. doi: 10.11648/j.ijmea.20160402.12

Copy | Download

@article{10.11648/j.ijmea.20160402.12,
  author = {Jenni Toivanen and Harri Eskelinen and Paul Kah and Jukka Martikainen},
  title = {Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production},
  journal = {International Journal of Mechanical Engineering and Applications},
  volume = {4},
  number = {2},
  pages = {43-49},
  doi = {10.11648/j.ijmea.20160402.12},
  url = {https://doi.org/10.11648/j.ijmea.20160402.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijmea.20160402.12},
  abstract = {Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.},
 year = {2016}
}

Copy | Download

TY  - JOUR
T1  - Connection Between the Number of Complaints About Welding Suppliers and End Product Quality: The Case of Customized Welding Production
AU  - Jenni Toivanen
AU  - Harri Eskelinen
AU  - Paul Kah
AU  - Jukka Martikainen
Y1  - 2016/03/09
PY  - 2016
N1  - https://doi.org/10.11648/j.ijmea.20160402.12
DO  - 10.11648/j.ijmea.20160402.12
T2  - International Journal of Mechanical Engineering and Applications
JF  - International Journal of Mechanical Engineering and Applications
JO  - International Journal of Mechanical Engineering and Applications
SP  - 43
EP  - 49
PB  - Science Publishing Group
SN  - 2330-0248
UR  - https://doi.org/10.11648/j.ijmea.20160402.12
AB  - Although undesirable, manufacturing defects leading to complaints are almost inevitable in the production of manufactured products, and consideration of manufacturing quality is therefore an essential aspect of management of supply chains with multiple suppliers. This study evaluates the relationship between complaints about the end product and welding production in a multiple supplier chain. In the studied case, it was noticed that there is potential for improved welding production management by suppliers to increase profitability by decreasing the number of welding defects that cause complaints. This study shows one approach to analysis of the relation between complaints in the supply chain and their effect on the end product.
VL  - 4
IS  - 2
ER  -

Copy | Download